Distributors’ Knowledge Sharing Competency (DKSC): Scale Generation and Development Process

Purpose – The present paper aims to generate and validate a measurement scale of the distributor knowledge sharing competency (DKSC). Design/methodology/approach:

  • A pool of 50 items were generated on the basis of in-depth interviews with managers and was analysed using the “Sphinx” software.
  • Exploratory Factor Analysis is performed in order to purify the scale measurement (09 items are retained).
  • Confirmatory Factor Analysis is performed in order to assess the reliability and validity of measure (07 items are retained).

Findings – A pool of 07 items is proposed for the eventual measurement of the DKSC.
Practical implications a valid and reliable measure of DKSC has been developed illustrating a knowledge-based innovation capability measurement. The measurement scale was found to be unidirectional that confirm an interconnection between the two facets of the construct; the firm’s capability and distributors’ competency. It proposes an integrative comprehension of various notions that provide a more holistic picture of Knowledge-based capability. The proposed DKSC scale is believed to provide managers with the opportunity to regularly monitor their distributor’s relationship and its innovative capability.

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