Author Archives | mihaela.diaconu

Pilot Study on Evaluation Gap between Competencies Acquired by Economic Education Graduates and Requirements of Pitesti Employers

This work aimed to assess the gaps between competencies and skills of economic education graduates and the requirements of employers’ skills and abilities of Pitesti, the identification of these gaps’ causes, and of viable solutions to eliminate the identified gaps. Therefore, the paper presents the results of a pilot study based on two empirical research, one conducted at the level of a sample of final year students from the Faculty of Economics, from University of Pitesti and one conducted on a group sample from Pitesti based-­‐ companies. The research results support the hypothesis from which we started, namely that there are differences of perception between prospective employees and employers. It is interesting that both prospective employees and employers consider that practical training is lower than expected.

  Pilot Study on Evaluation Gap between Competencies Acquired by Economic Education Graduates and Requirements of Pitesti Employers (306.7 KiB, 1,969 hits)

Posted in Economics, Issue no. 6Comments Off on Pilot Study on Evaluation Gap between Competencies Acquired by Economic Education Graduates and Requirements of Pitesti Employers

Considerations about the Relationship Between the Work Satisfaction – Marketing Capabilities and the Performance in the Performing Services Organisations

The purpose of the article is to present the relationship between working satisfaction, marketing capabilities and the performing services organisation. The article includes aspects reffering to professional satisfaction notion, motivation, motivational persistence, marketing capabilities, TQM, Competence – Based View as it results from the theoretical studies. It describes the undertaken research results in order to identify the factors that conditionate the motivation and the motivational persistence and also the aspects reffering to the relationship between human resource performane, internal customer and TQM principles. The paper is a conceptual review that highlights the latest news reffering to a new type of organisational culture in which its members perform as a result of the created conditions (the Z Theory proposed by W Ouchi in 1981). This idea of the organisation capability also results from the content of a new research that explains the fact that the organisation can perform thanks to the acquired storage in time known as marketing capabilities. The conclusion is that the value system that makes possible that each service provide to be unique and custom for obtaining profit on a long term, is mainly based on the service culture, the contact staff and customer satisfaction.

  Considerations about the Relationship Between the Work Satisfaction – Marketing Capabilities and the Performance in the Performing Services Organisations (1,001.9 KiB, 1,926 hits)

Posted in Economics, Issue no. 5Comments Off on Considerations about the Relationship Between the Work Satisfaction – Marketing Capabilities and the Performance in the Performing Services Organisations